Hello! We are looking for a talented, motivated and tech-savvy individual to join our team of professionals and provide top-quality back-office solutions to our US customers. Our clients, medical companies and healthcare providers, are looking for dedicated, full-time CS agents to be in charge of various CS-related processes and communicating with customers. This is a remote job, and you can work with comfort from your home. > >What you are going to do: > >- Taking care of CS-related tasks. >- Communicating with clients via provided channels. >- Working with documentation & provided software to perform CS duties. > >What we need: > >- Good written and spoken English and Russian (Upper-Intermediate/Advanced). >- Ability to work US hours (9AM-6PM EST). >- Be comfortable with using time-tracking software. >- Attention to detail, diligence, good teamwork and communication skills. >- Stable internet connection & power as well as ability to work reliably. > >What we offer: > >- Fixed hourly rate (your rate is based on your experience). >- Timely payments twice a month without hidden deductions. >- Social benefits. >- Paid overtime (if applicable for this position). >- We might be willing to pay for a back-up Internet line to make sure your work is not interrupted. > >Does this sound like an interesting opportunity? Feel free to send your resume in English to halyna@poweroffice.ph